SWAG SHOP

Get Order Status

Return Policy

 

Inventoried Items:

If you would like to initiate a return or exchange, please email funfetti@overturepromo.com for a Return Merchandise Authorization (RMA) # as a first step.

Once you are emailed a Return Merchandise Authorization (RMA) #, please send the items you would like to return/exchange to:

 

Overture

Attn: Funfetti RMA# (enter your RMA# here)

800 S Northpoint Blvd

Waukegan, IL 60085

 

Returns or exchanges must be made within 30 days from the day of receipt. All items must be in their original packaging with original tags still attached. The items being returned must be clearly highlighted on the packing slip; the packing slip must be in the box.

In the event that a product is returned due to a quality or production issue, you will receive a replacement product free of charge.

Custom/Personalized Items:

Several of our items are made on demand specifically for you! Unfortunately, this means those items are unable to be returned. If you are not completely satisfied with your order please reach out to funfetti@overturepromo.com for additional information about the items you wish to return.

We use cookies to improve user experience and analyze website traffic. By clicking "Accept", you agree to our website's cookie use as described in our Cookie Policy.